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Description
Overview
Headphone maintenance
1. Because the earphone unit is relatively dirty, its mesh cover part has become the focus of protection. First of all, it must be cleaned, and the unit part should not be exposed to excessive dust.
2, the line of the headset is more delicate, so in the course of use should try to avoid pull, heavy pressure, and other man-made damage.
3, the newly bought headphones try not to play CS games immediately. Because the various sound effects in CS are relatively irritating for new headphones with tight diaphragms. Therefore, you should first make appropriate adjustments with more soothing music and then use it slowly after entering the state.
4. No matter whether it is any earphones, it is relatively fragile. It can't withstand frequent beatings. What is more terrible than falling is that the headphones don't touch the ground directly after falling from a height, but they are suspended by some things. In the air, the damage to the headphone cable is the biggest in the moment of "pull", so we must try to avoid this situation.
Specification
Item Type:Headset
Working Distance Range: 20m
Bluetooth Version: Bluetooth 5.0
Battery: 400mAh, Built-in rechargeable lithium-ion battery
Charging Voltage: 5V/1A
Charging Time: About 2.5hrs
Talking/Music Time: LED lights turn on for about 7hrs/turn off for about 12hrs
Impedance: 32Ω
Sensitivity: 105±13db
Kids-Safe Volume Limiting Tech, Volume control technology ensures the sound is within levels recommended safe for kids.
The headband can be folded, compact design fits perfectly in your bag or backpack.
Bluetooth headphones work with smartphones, such as iPhone, iPad, Samsung, tablets, and other Android devices.
It also with a standard 3.5mm audio port, when you use aduio cable to connect your headphone and device, the bluetooth mode will be closed.
Support Profile: Support A2DP/AVCTP/AVDTP/AVRCP/HFP/SPP/SMP/ATT/GAP/GATT/RFCOMM/SDP/L2CAP profile
Package Content
1 x Bluetooth headphone
1 x USB charging cable
1 x Audio cable
1 x User manual
1 x Package box
Shipping & Return
At Glyza, customer satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help.
1. Eligibility for Returns
We accept returns under the following conditions:
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The item must be unused, in original packaging, and in the same condition you received it.
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Your return request must be submitted within 14 days of receiving your order.
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Certain items (e.g., personal care items, opened consumables, or customized products) are not eligible for return.
2. How to Request a Return
To initiate a return:
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Contact our support team at sales@glyza.shop with your order number and reason for return.
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Our team will guide you through the return process and provide the return address and instructions.
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Return shipping costs are the responsibility of the customer unless the item is faulty, damaged, or incorrect.
3. Damaged, Defective, or Incorrect Items
If you received a faulty or incorrect product:
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Please email us within 7 days of delivery with clear photos of the item and packaging.
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We’ll offer a full refund or send a replacement at no extra cost after reviewing your claim.
4. Refunds
Once your returned item is received and inspected, we will notify you of the refund status. If approved:
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A refund will be processed to your original payment method within 5–10 business days.
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Shipping fees (if any) are non-refundable unless the return is due to an error on our part.
5. Exchanges
We do not offer direct exchanges at this time. If you wish to exchange an item, please return it for a refund and place a new order.
6. Non-Returnable Items
The following items are not eligible for return:
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Items marked “Final Sale” or “Clearance”
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Personal hygiene products
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Custom or personalized items
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Digital goods or downloadable products
7. Late or Missing Refunds
If you haven’t received a refund:
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First, check your bank account and contact your credit card provider—it may take some time before your refund is officially posted.
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If it’s been more than 10 business days, please contact us at sales@glyza.shop.
8. Need Help?
For any return-related questions or concerns, please contact our customer service team at:
📧 sales@glyza.shop
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