At Glyza (“we”, “us”, or “our”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.glyza.shop (“Site”).
1. Information We Collect
When you use our site, we may collect the following types of information:
a. Personal Information
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Name
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Shipping & billing address
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Email address
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Phone number
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Payment information (processed securely via Shopify’s payment gateway)
b. Device Information
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Browser type
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IP address
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Time zone
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Cookies and pixel data
c. Order & Usage Data
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Products viewed or purchased
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Your interaction with our website (via analytics tools)
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your order
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Send order confirmations, shipping updates, and promotions
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Improve our website, products, and services
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Detect and prevent fraud or misuse
3. Sharing Your Information
We share your information only when necessary:
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Shopify: Our store is hosted on Shopify Inc., which provides the e-commerce platform and processes customer data securely.
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Shipping partners: To deliver your order.
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Payment gateways: To process payments (e.g., Shopify Payments, PayPal).
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Marketing tools: Such as email services or ad platforms, only with your permission.
We do not sell your personal information to third parties.
4. Data Retention
We retain your personal information for as long as necessary to fulfill your orders and comply with legal obligations. You can request deletion of your data by contacting us.
5. Cookies
Our website uses cookies to enhance your experience. These help us remember your preferences and track site usage. You can manage or disable cookies through your browser settings.
6. Your Rights
Depending on your location (e.g., AU, NZ, USA), you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Opt out of marketing communications at any time
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Withdraw consent (where applicable)
To exercise these rights, email us at sales@glyza.shop.
7. Security
We follow industry best practices to ensure your data is protected. All transactions are encrypted using SSL technology and handled via secure third-party processors.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with the effective date.
10. Contact Us
For more information about our privacy practices or to make a request, contact us at:
📧 sales@glyza.shop
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